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Beginner
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i5 desktop processor 7500 earlier supporting 16 gb ram , now it is supporting only 4 gb ram. if nore than 4 gb ram installed then no display condition happens. please explain . i had already replaced my cpu then also problem existed.

 
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Super User
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Download, run, and attach the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Doc

 

Doc (not an Intel employee or contractor)
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Beginner
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system information extracted from my system. currently mys system is working on 6500 intel core i5 porocessor.

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Moderator
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Hello pbhoy, Thank you for attaching the report. To better assist you, we would like to confirm the following information about your setup. 1. The report attached shows that you are using the following memory and processor: *Intel® Core™ i5-6500 Processor *Physical Memory (Installed):"16 GB" F4-2400C15-16GVR Since you were able to boot into Windows* to pull this report, how often does this behavior occur? Could you please confirm if this is the memory you are using? https://www.gskill.com/en/product/f4-2400c15d-16gvr We could not find the product specifications with this part number: F4-2400C15-16GVR 2. This specific memory (F4-2400C15-16GVR) is not listed among the compatible memory for this motherboard. Have you tried using another memory stick? SUPPORT FOR B250M PRO-VDH Compatibility https://www.msi.com/Motherboard/support/B250M-PRO-VDH#support-mem-4 Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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Moderator
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Hello pbhoy, If you have any further questions, we will be glad to assist you. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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Moderator
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Hello pbhoy, If have any questions, please contact us back. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
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