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i6850k Floating Point test fail, lots of i/o read write errors do I need new processor?

SJei
Beginner
1,595 Views

Hello,

I have an i7-6850k processor that I've been using for about 5 months without issue. Suddenly my programs began to crash and I have problems reading/writing as well as windows kernel crashes.

I checked every component and tested them on known good systems and they worked without issue.

the only component I haven't replaced is the processor.

Ran intel diagnostics tool,

Floating point test fails every time. Restarted multiple times, even tried reinstalling OS. Have tried different drives, ram etc. Same issues with the system.

Error returned is

Floating point test failed

Math_FP fail

Return status : 1

Module Math_FP.exe Completed : Fail

result: Fail

Do I need a new processor or to return this under warranty? I purchased it in January.2018

Thanks

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2 Replies
idata
Community Manager
113 Views

Hello Srjei

 

 

Thank you for joining the community.

 

 

Could you provide me with the hardware configuration on your system and the system used for testing? (Motherboard, memory part number, PSU)

 

 

Could you provide me with the full Intel® processor diagnostic tool report? Please attach the report to the thread.

 

 

I have sent you a private message; please see your private inbox.

 

 

Regards,

 

Leonardo C.

 

idata
Community Manager
113 Views

Hello Srjei

 

 

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

 

 

Regards,

 

Leonardo C.

 

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