I recently bought a pre-built PC and it arrived yesterday, after hooking it up and doing some tests I noticed that my CPU temperatures were getting way out of hand and reaching 100 degrees. I've scoured the internet for the problem:
- I made sure the cooler was installed correctly by the company
- I reapplied thermal paste
- I made sure every fan was hooked up properly
- I turned off MCE/Enhanced Turbo in BIOS
- I turned Smart Fan mode on in BIOS
After all this I still reached a constant 100 degrees while gaming. With the side panel off it only cools it to about 95. I suspect the cooler is too weak or is malfunctioning, I don't know exactly what cooler I have since it's a pre-built and I don't think it was specified anywhere.
It's an air cooler and has a max of 1200 RPM I'm pretty sure, which to me sounds too slow for an i7 10700kf. I've contacted the site where I bought it from but since I can only send the package on Monday I wanna see if anyone here can help or show me something that I've missed.
Specs:
- RTX 3080
- i7 10700kf
- 16GB RAM
- MSI Z490-A PRO
- LC Power Gaming 702B "Skyscraper_X" Case (haven't been able to find it online)
Here's the link to the specs (may have to translate the page):
https://www.mediamarkt.de/de/product/captiva-g19ig-20v3-gaming-pc-mit-intel-core-i7-77626533.html
