Processors
Intel® Processors, Tools, and Utilities
14526 Discussions

i7 13700 non K - Intel Processor Diagnostic Tool Results

Ashok12
Beginner
1,676 Views

Hello Team,

I hope you're well and doing great

Last week, I purchased i7 13th 13700 without K Processor.

I have run IPDT Tool test today to see working of this new processor.

I am using Intel Stock heat sink which has come with this processor in the box.

During the test, I observed Thermal throttling all the time to "YES" in red color and rest of all fields were in blue color.  Should I concern this or it is normal during this test ?.

Do you think I should buy new heat sink to avoid thermal throttling or I should stick with intel stock heat sink which shipped with processor?.

I do not play games, do not perform AI tasks and not involve in graphics designs or animations.

I only bought this CPU to run multiple virtual machines which I believe do not consume much CPU.

Waiting for your response.

IPDT TEST.png

0 Kudos
5 Replies
Alberto_R_Intel
Employee
1,637 Views

Ashok12, Thank you for posting in the Intel® Communities Support.


We will be more than glad to assist you with this matter. 


Based on the screenshot that you shared, we can confirm that actually, that is not the Intel® Processor Diagnostic Tool, but instead, the Intel® Extreme Tuning Utility, which is not fully compatible with your processor since it only supports unlocked processors. Those are the ones that end with a K or X on the model of the unit. On the picture, it also says Thermal throttling "No", which is how it should work.


In reference to the file you shared, the processor passed the Intel® PDT test, which means we can rule out a possible hardware issue with the unit.


Still, it is important to mention that the T-junction of the Intel® Core™ i7-13700 processor is 100°C, any temperature result below or equal to that value is considered normal and expected for this unit:

https://ark.intel.com/content/www/us/en/ark/products/230490/intel-core-i713700-processor-30m-cache-up-to-5-20-ghz.html


Here you have the "Overheating Symptoms and Troubleshooting for Intel® Boxed Processors", for you to be able to verify if in fact your processor is getting overheated:

https://www.intel.com/content/www/us/en/support/articles/000005791/processors/intel-core-processors.html


The fan that comes with the processor should work just fine in avoiding Thermal Throttling, but you can always add another heat sink to your platform with no problems.


We also recommend to get in contact directly with the manufacturer of your motherboard to make sure the latest BIOS version is currently installed on your machine or, if necessary, to gather the instruction on how to update it.


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Ashok12
Beginner
1,603 Views

Thanks for your time giving on this topic.

Sorry, Yes you're right it's "Intel® Extreme Tuning Utility" screenshot

But I ran the test with "Intel® Processor Diagnostic Tool" as well. Where I found all test passed. However, during test, "Thermal Throttling" had been highlighting with red color and with "YES" and rest all fields were remained in blue.

 

Now, I have two questions 

1.)  As you know, If we conduct test with "Intel® Processor Diagnostic Tool" then this tool tries to drive the processor to it's highest capacity and also perform stress test on processor as well.

So, Is it normal to get Thermal throttling with every cooler/heat sink during such tests? I believe Thermal Throttling will also happen if I change the heat sink to better one(expensive) as it puts stress on processor.

Please correct me if I am wrong here. If other guys do not get thermal throttling then I will change the heat sink.

 

2.) If "Intel® Extreme Tuning Utility" is not fully compatible with my processor (i7 13700) then Is it relevant to use it for monitoring purpose? I hope it's showing me correct temperature readings.

0 Kudos
Alberto_R_Intel
Employee
1,537 Views

Ashok12, You are very welcome, thank you very much for your response.


For the first question, yes, it is normal for the processor to thermal throttle while running a stress test. It is completely expected since during the test the system is forcing the processor to run at its maximum capacity which will translate into those results.  


Regarding your second question, yes, actually, since the processor is not fully compatible with the tool, you will be able to use the Intel® Extreme Tuning Utility application strictly for testing purposes, and yes the temperature values showing there are completely accurate.


If your processor is not showing any of the symptoms of overheating while normal everyday use, without running the stress test, then the unit is working properly and there is no hardware issue with it. If you do see those symptoms, could you please provide a screenshot of the Intel® Processor Diagnostic Tool showing, as you described, the Thermal Throttling" highlighted with red color and with "Yes"?


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Alberto_R_Intel
Employee
1,494 Views

Hello Ashok12, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Alberto_R_Intel
Employee
1,409 Views

Hello Ashok12, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


0 Kudos
Reply