Processors
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i7-14700K Freezing

sm1ley
Beginner
1,666 Views
Hello, I have a problem regarding freezing while playing. After some time the computer just freezes and nothing happens. I have to turn it off and on again. I have updated all drivers, BIOS to the latest version.

MB - ASUS ROG Z690 Hero
Processor - Intel i7-14700K
RAM - G.SKILL 64GB KIT DDR5 6000MHz CL30 Trident Z5
GPU - GIGABYTE GeForce RTX 4070
SUPER GAMING OC 12G
PSU- ASUS ROG-STRIX-1000G - 1000W

Thank you so much
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sm1ley
Beginner
1,566 Views

Text file from System Support Utility

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ACarmona_Intel
Moderator
1,496 Views

Hello Sm1ley,


Thank you for posting in our communities.


Please check your email inbox, as we have sent you a message regarding our concern.


Thank you, and have a great day ahead!


Best regards,

Carmona A.

Intel Customer Support Technician


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tolgamorf
Beginner
834 Views

Hello,

I have the same problem. PC randomly freezes during playing a game, sometimes even while working (while using MS Word-Excel, etc.).

If I run a stability/stress test, i.e., OCCT, it freezes 99% of the time.

I don't see a BSOD, instead the screen just freezes with the latest display, but it is a total freeze and the PC does not restart automatically.

 

Intel Processor Diagnostic Tool shows PASS on all tests.

I also attached the report of Intel System Support Utility.

 

My config is listed below:

CPU: Intel® Core™ i7-14700K
MB: ASUS ROG Strix Z790-F Gaming WiFi II LGA 1700
RAM: Corsair Vengeance RGB DDR5 64GB (2x32GB) 6600MHz C32
GPU: MSI Gaming RTX 4080 Super 16G SUPRIM X
PSU: NZXT C1000 80 PLUS Gold 1000W
NVME: SAMSUNG 990 PRO SSD 2TB (2x)

 

Please advise and help me out, thank you so much.

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