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i7-14700k Thermal Throttling 4C Below TjMAX, Why?

Kolchak
Novice
1,669 Views

CPU: i7-14700k

Motherboard: ASRock Z790 PG-ITX/TB4, XMP and Intel Dynamic Tuning Enabled.

Memory: G.SKILL Ripjaws S5 Series 64GB F5-6000J3040G32GX2-RS5K

 

Do I have a defective CPU or is there a default setting in the BIOS causing this behavior? 

 

HWiNFO.CSV is the log file for this R23 run. 

 

Screenshot (2).png

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Alberto_R_Intel
Employee
1,617 Views

KolchakThank you for posting in the Intel® Communities Support.


We are sorry to hear about this issue and we will be more than glad to assist you with this matter. 


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was it working fine before without showing the Thermal Throttling issue that you are descrbing?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
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Hello Kolchak, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
1,523 Views

Hello Kolchak, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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