The problem with the operation of the cores of the processor is i7-4700HQ.
Laptop Asus n550jv, Windows 10.
Only one core of the processor is always loaded. The rest of the kernels are very weakly loaded.
Reinstalling the system and reflashing the BIOS did not help.
Tell me, please, where to look for the problem.
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Depending on the amount of workload the CPU has then the cores that will be active. If the CPU detects low workload, for power management the processor itself will turn off some of its cores. This link will give you more information about intelligent power distribution https://www.intel.com/content/www/us/en/support/articles/000007419/processors.html https://www.intel.com/content/www/us/en/support/articles/000007419/processors.html
You may try running the Intel® Processor Diagnostic Tool one more time, and if the test passes most likely the CPU is okay.
Let me know if you have or not any other inquiry.
Thanks for your reply. The test went fine.
But here's the thing.
If you compare it to another computer, then all the cores are explicitly loaded for it under the same tasks, and my kernel only has one core.
Under normal load, the processor warms up to 60 C (140 F).
And if you run the game, it can reach 90 C (194 F)
This is not normal.
Tell me what else you can do.
What do you mean when you say "my kernel only has one core"? Are you referring to the CPU as a whole or are you referring to one CPU core?
I see that on your first post you said "Only one core of the processor is always loaded. The rest of the kernels are very weakly loaded.", do the other CPU core have some workload? If there is workload on the other cores that means they are working fine. It is expected all of the CPU cores are not going to have the exact same workload.
It is expected the temperature of the CPU will increase while gaming. The CPU temperatures you are getting are within specs. I do not see an issue with the CPU temperature.
I will echo Fred's comments,
I hope this helps. I did spent a little more time up on the soapbox than I planned to (just saying)...