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i7-5500 CPU @ 2.4GHz support dual monitors?

KSmit20
Beginner
659 Views

I have a HP Spectre laptop with i7-5500 CPU @ 2.4GHz. Just purchased two ViewSonic VP2768 PRO 27 monitors. They are set up in extended desktop mode one HDMI connection and one mini display port to display port resolution 2560 x 1440 for both displays. HDMI connector is 4K UHD compatible.

 

Problem: The monitor connected with the HDMI connection goes on an off for a few seconds every few seconds to a minute. HDMI connection is fine if only one monitor plugged in.

 

Wondering if processor is good enough to support the two monitors or if there is a solution I have not discovered?

 

Thanks,

 

Kelly

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2 Replies
AlHill
Super User
352 Views

The processor supports up to three displays:

https://ark.intel.com/content/www/us/en/ark/products/85214/intel-core-i7-5500u-processor-4m-cache-up-to-3-00-ghz.html

 

You should use ONLY the drivers from HP for your graphics, and you should contact HP for support.

 

Doc

 

KSmit20
Beginner
352 Views
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