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Beginner
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i7-5775C stuck screen and crash in anytime

Motherboard: GA-H97-D3H rev 1.1 Bios F7(TSX disable)

CPU: i7-5775C (Iris pro 6200)

Memory 4x8GB: kingston Blu

 

OS:windows 10 ver.1607

I've fighting on this CPU for a long time ..... for now I've still on it, it will crash in anytime,

1. I disable the TSX, not worked

2.boost off , not worked

3.manual set frequency 33,clock 1150 ,not worked.

4.disable C1E C3 C4 C5, not worked.( I fix FX-9590 in 3,4 but on 5775c not worked)

5.disable Intel(R) SpeedStep (TM) Tech ,not worked

what i do next? or what goes wrong?

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4 Replies
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Community Manager
4 Views

Hi assnnn,

 

 

Thank you for bringing this to my attention, let me help you with this problem.

 

Based on the problem description, the computer crashes when trying to boot to the operating system.

 

Does the computer boot to the operating system?

 

Are you able to run any processor diagnostic tool? if so, please run the following tool:

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

 

The Intel® Processor Diagnostic Tool verifies the functionality of the Intel® processor.

 

 

Please let me know your findings.

 

 

Allan.
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Community Manager
4 Views

Hi assnnn,

 

 

Did you get to run the Intel® processor diagnostic tool?

 

 

Allan
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Beginner
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I tryed, not work. I tryed 10 times, 7min is the most longest one.

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Highlighted
Community Manager
4 Views

Hi assnnn,

 

 

Too bad this did not work for your processor. At this stage, I recommend contacting Intel support and check warranty options for the Intel® processor.

 

 

Please see contact information at http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

 

 

Allan.
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