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i7 8700 constant high frequency

ERumy
Beginner
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Hi!

I have an Intel Core i7 8700 processor and MSI Z370 motherboard KRAIT GAMING.

The processor does not change its frequency dynamically. Constantly works at a frequency of 4.3. In this case, I do not run any programs. What could be the problem?

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idata
Employee
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Hello Evgen8ator,

 

 

Thank you for joining this Intel Community.

 

 

BIOS and power management parameters can cause this behavior. Please try these troubleshooting steps:

 

 

1. Try loading default BIOS values to make sure that voltages parameters are correct and that overclocking is disabled.

 

 

2. Check the power options in Windows* (Attachment). For example, you can change the Power Plan and the Minimum processor state.

 

 

Wanner G.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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idata
Employee
504 Views

Hello Evgen8ator,

 

 

Were you able to check the troubleshooting steps provided above?

 

 

Wanner G.

 

Intel Customer Support Technician

 

Under Contract to Intel Corporation
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