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12346 Discussions

i7-9750H Overheating and Shutting Down

ZypherGG
Beginner
244 Views
Hi there,
 
I have an MSI laptop with an i7-9750H core and I am having heating issues with this laptop and the laptop overheating and shutting down regularly. SSU report and  Intel® Processor Diagnostic Tool result are attached with this post. 
 
Thanks in advance,
Zypher
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1 Reply
n_scott_pearson
Super User Retired Employee
212 Views
Processor cooling is part of your laptop experience. MSI is responsible for the design and implementation of this solution. I am afraid you will need to talk to them about this problem.
Sorry,
...S
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