Processors
Intel® Processors, Tools, and Utilities
14819 Discussions

i7-9750H Overheating and Shutting Down

ZypherGG
Beginner
724 Views
Hi there,
 
I have an MSI laptop with an i7-9750H core and I am having heating issues with this laptop and the laptop overheating and shutting down regularly. SSU report and  Intel® Processor Diagnostic Tool result are attached with this post. 
 
Thanks in advance,
Zypher
0 Kudos
1 Reply
n_scott_pearson
Super User
692 Views
Processor cooling is part of your laptop experience. MSI is responsible for the design and implementation of this solution. I am afraid you will need to talk to them about this problem.
Sorry,
...S
0 Kudos
Reply