i9 10850K 6 cores problem. It must 10 cores

[Serdal_math]

I have an Asus prime B560M- A motherboard. uploaded in pictures too, PC only 6 cores. but there had to be 10 cores. i can't fix this, please help.

[David_G_Intel]

Hello Serdal_math

Thank you for posting on the Intel️® communities. 

We need more information from your system, please share with us the following information:

•  Intel® System Support Utility (Intel® SSU) results
  • Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 
  • Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".  
  • Click on the menu where it says "Summary" to change to "Detailed View".  
  • To save your scan, click on "Next", then "Save".  
• Intel® Processor Diagnostic Tool 
  • https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool 
• Intel® Processor Identification Utility (Under "Processor frequency" tab, look for Cores and Threads)
  • https://downloadcenter.intel.com/download/28539?v=t

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.   

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician