Processors
Intel® Processors, Tools, and Utilities
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i9-13900h

SCCR
Beginner
2,104 Views

@Jocelyn_Intel 

  • Hello,Jocelyn M!
  • [3VER5LY`(K%J1VE}PMP@R3.png)RABW(2ZNO95TS3]]_LW}KC.png
  • The first is when playing CS2(But I have up the image settings so all cores all working ). And yet when you turn down the settings you may feeling some drop frame, and when looking at the cpus working, the situation was (in Cn we called“一核有难,多核围观”) different and this situation was worse but if you change the resolution ratio, for a short time it well be ok.
  • So how to write that situation? Just like you have a i5-4520U and you play cs2 and set high image settings with it but the fps are 200+ !!! And about the game, cause I play the platform--perfect world and the official, my feeling is official is better. That' all!
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Alberto_R_Intel
Employee
1,969 Views

SCCR, Thank you for posting in the Intel® Communities Support.


只是想让您知道,我们仅提供英语支持,目前我们正在使用翻译工具。


We will be more than glad to assist you with this matter. 


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Could you please provide a detailed description of the problem you are encountering with the processor?

Is this a new computer?

Was it working fine before?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
1,910 Views

Hello SCCR, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
1,855 Views

Hello SCCR, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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