i9 13900ks crashing and throttling on z790 aorus gigabyte with arctic liquid freezer 2 420

[rkz]

My i9 13900ks has been giving me bsod, freezing windows or auto closing programs every time I tried either cinebench, XTU, furmark or even just rendering with cpu on cycles on blender or rendering on UE5.

What temporarily fixed or somewhat helped was trying to manually set voltages in bios to higher number (tried 1.5V) or in gigabyte control center (setting internal vcore mode to auto and setting internal cpu vcore to numbers between 1.3k and 1.6k).

Problem with this solution was that it is always throttling, thermal and sometimes even power in XTU tests and while monitoring with hwinfo the voltages reach around 250w and then throttle, sometimes increasing even up to 320w but then reaching up to 105celsius. (Idk if its correct to just adjust the voltages like this from the "AUTO" option in bios, if somebody did it before would love to hear what number they went with)

Im not sure if the Arctic cooler simply isnt enough to cool to the 13900ks when it reaches the ~250-320watts numbers, or im doing something wrong.

Another thing that I think might be the reason for all of this is that gigabyte motherboard sets lower values as default bios settings, whether its voltages or anything else for the cpu.
Would love to hear from anyone who has 13900ks and hearing what cooler they use and what numbers are they getting while using benchmarks.

Games like Cyberpunk, Ratchet Clank Rift Apart or Rainbow Six were also causing problems, sometimes randomly crashing in the middle of game.

[Alberto_R_Intel]

rkz, Thank you for posting in the Intel® Communities Support.

We will be more than glad to assist you with this matter. 

In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

Is this a new computer?

Was it working fine before without shoeing the issues that you are describing?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this problem?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello rkz, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

[Alberto_R_Intel]

Hello rkz, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician