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i9 14900 KF crash , errors , power limit throttling and current/edp limit throttiling

TxR2570
Beginner
2,269 Views

So first off all sorry for my bad english .

So quick resume on day 20 of November 2023 i buy the new cpu the i9 14900kf and until 2 moths ago everything was fine all starts with random blue screens then passes to random crashs in all my games , right now i only have a "stable" pc with my ram in stock.

My WorkStation: 
Intel I9 14900KF

WaterCooling 360MM ARGB COOLER MASTER

Motherboard MSI MPG Z790 EDGE WIFI 4DDR5

Ram 32GB DDR5 7600MHZ GSKILL TRIDENT RGB

RTX 2080 TI Gibabyte 

CORSAIR 850W 80+ GOLD

What i already did :

-> Flash bios with 7D91vHC3(Beta version)
->undervolt cpu 
->put ram on stock settings 

Before flashed bios anything have worked.
After flash bios work 4 days all normal(with xmp1 profile) but then start with crashs again , in xtu i can see i have all the time Current/edp limit throttling with my ram with 4800mhz(the most stable one) but if i active xmp1 profile and ram go for 7600mhz i got power limit throttling ,  current/edp limit throttling and thermal throttling and the crashes start again 

I need help please

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11 Replies
CoolBook
New Contributor I
2,202 Views

Hi!

So at what temperatures are your CPU running?

Have you tried a frequency between 4800 and 7600MT/s to stabilize?

I can only run 6600MT/s on that same board paired with an i7.

 

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TxR2570
Beginner
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Hey , so my temperature right now is in 49º to 64º max in idle ! 
You can run 6600MT/s with what cl ? 
i am trying a lot of speeds but i got all the time  power limit throttling and current/edp limit throttling 
only with 4800 i got some times current/edp limit throttling

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CoolBook
New Contributor I
1,951 Views

Very strange with those high temperatures.

Is the cooler properly attached?

I think 6600/CL32.

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AlfredoS_Intel
Moderator
2,055 Views

Hi Txr2570,

 

Thank you for posting in Intel Communities.

After reading the things that you had done, it seems that your CPU is faulty. Warranty may be the best solution for your concern. However, to fully determine if that is the case, kindly allow me to ask the following questions:

1. Were you having the same crashes even on BIOS version, 7D91vHC2(Beta version)? If not kindly revert to that version and load “Intel Default Settings” , then check for improvements.

I am not sure if you can do a downgrade of your BIOS firmware. I recommend that you consult MSI if this is something that you can do.

If the same crashes happen after doing this, a Return Material Authorization (RMA) will be the best course of action for your concern.

 

 

 

 

 

Best Regards,

Alfred S

Intel Customer Support Technician


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TxR2570
Beginner
1,956 Views
Hi Alfredo, so i have downgrade to 7D91vHC2 and no luck too got a lot of thermal thottling , i have tried older ones too but no luck too, the only way to have a stable pc is with the last update and ram 4800mhz if i put ram to 5200mhz got a lot of thermal throttling and crashes.
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AlfredoS_Intel
Moderator
1,916 Views

Hi Txr2570,

Thank you for your response.

Just to confirm the answer that you provided on your latest post, do you still have crashes even with XMP disabled and running on stock settings?

We will wait for your confirmation




Best Regards,

Alfred S

Intel® Customer Support Technician


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TxR2570
Beginner
1,898 Views

hi

so with last update , xmp disable and stock settings everything run smoothly if i open xtu and run stress test with avx2 i only got Current/edp limit throttling and my cpu with heavy stress got max 94º c , but not thermal throttling

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CoolBook
New Contributor I
1,857 Views

Hi @TxR2570 ,

That sounds much better.

Perhaps you could try to increase RAM frequency without XMP then?

It would be a pity to run that nice RAM at 4800Mt/s

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AlfredoS_Intel
Moderator
1,798 Views

Hi Txr2570,

We appreciate your update.

Please continue to observe the system.

Intel has determined that elevated operating voltage is a cause of the majority of instability issues in some 13th and 14th Gen desktop processors. Analysis of returned processors with instability symptoms confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.


Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. Intel is continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th and 14th Gen desktop processors are addressed. Following full validation, Intel is targeting mid-August for patch release to partners.

We will check back with you after some time.



Best Regards,

Alfred S

Intel® Customer Support Technician


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AlfredoS_Intel
Moderator
1,577 Views

Hi Julien_33,


I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.



Best Regards,

Alfred S

Intel Customer Support Technician


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AlfredoS_Intel
Moderator
1,330 Views

Hi Txr2570, 


We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 


We hope for your consideration and understanding on this one.


If you need any additional information, please submit a new question as this thread will no longer being monitored.


Thank you for contacting Intel® and have a great week!



Best Regards,

Alfred S

Intel Customer Support Technician


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