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intel(R) HD graphics 630

schatt
Beginner
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Hi!

I5 7500 proc, 16gb, Dell 5050 win 10 64 config

I started using thi pc on 2020.09.10. without trouble (hd 630 device tured on , the device was configurated again on 2020.10.29   and after this time shows the dev.man. that after the configurated the device turned of)

Using Google streetwiew or earth makes blackout must freshing page but its makes again. 

What can be the trouble? I found in the  device manager this :under the videocard (630) which's driver freshed again 2 weeks ago .

Device configurated (oem48.inf)

information:

Device PCI\VEN_8086&DEV_5912&SUBSYS_07A21028&REV_04\3&11583659&0&10 was configured.

Driver Name: oem48.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Driver Date: 03/30/2021
Driver Version: 27.20.100.9466
Driver Provider: Intel Corporation
Driver Section: iKBLD_w10_DS
Driver Rank: 0xCF2001
Matching Device Id: PCI\VEN_8086&DEV_5912
Outranked Drivers: oem37.inf:PCI\VEN_8086&DEV_5912:00CF2001 display.inf:PCI\CC_0300:00FB2006
Device Updated: true
Parent Device: ACPI\PNP0A08\0

and in the next line:

Device not turned on (igfx)

Information:

Device PCI\VEN_8086&DEV_5912&SUBSYS_07A21028&REV_04\3&11583659&0&10 had a problem starting.

Driver Name: oem48.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: igfx
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

 

Thank for help!

 

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ReX_TeCH
New Contributor I
6,039 Views

Hey @schatt 

 

Hope you are doing well, thanks for posting your query.

 

Possible recommended fixes for you :

 

1. Do visit https://downloadcenter.intel.com/  and update all your drivers

 

2. Try updating your windows 

 

3. If issue persists try following this link https://answers.microsoft.com/en-us/windows/forum/all/device-not-started-igfx/8ad4c622-0269-472b-87bb-e462eeb76197 

 

Hope this information helps.


Please let me know how it goes.


Regards,

ReX_TeCH
(Independent Advisor)

 

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