Processors
Intel® Processors, Tools, and Utilities
14980 Discussions

intel extreme tuning utility device driver

SAZID12
Beginner
380 Views

intel extreme tuning utility device driver 7.12 didn't work for my pc I think I need 7.9 or older versions so I want to get that 

I think a have older version of Intel® XTU profiles 

The intel extreme tuning utility doesn't open up, like it just stays in the loading screen for a few sec and then close automatically, I don't wanna overclock anything, i want to like keep a check on the tempratures and fix some issue

 

specs:

i3 4130

DDR3 12gb ram ( 1333 mhz)

Intel HD graphics 4400

300W PSU

MSI B85 GAMING Motherboard

0 Kudos
3 Replies
VonM_Intel
Moderator
328 Views

Hi, SAZID12.

Thank you for posting in our Community.

To better assist you with the issue you're facing with Intel Extreme Tuning Utility (XTU), I would like to know the following:

  1. Have you previously used any version of Intel XTU on your system without issues?
  2. When did you first start experiencing this problem with Intel XTU?
  3. Have you made any recent changes to your system, such as updates to Windows, BIOS, or other drivers?
  4. Are you running the latest BIOS version for your MSI B85 Gaming Motherboard?
  5. Have you tried running Intel XTU as an administrator?
  6. Can you provide any error messages or logs that appear when Intel XTU fails to load?
  7. Have you tried uninstalling and reinstalling Intel XTU, and did you use any specific tools for a clean uninstall (e.g., Display Driver Uninstaller)?


Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable us to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

 

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
NormanS_Intel
Moderator
275 Views

Hello SAZID12,


I wanted to check if you had the chance to review the question we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 


Best regards,

Norman S.

Intel Customer Support Engineer


0 Kudos
NormanS_Intel
Moderator
181 Views

Hello SAZID12, 


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


0 Kudos
Reply