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intel extreme tuning utility won't open

steffie
Beginner
681 Views

Hello my name is stef and before updating the version of XTU it worked fine.

 

I couldn't use it anymore because it said I needed the newest update so I went to the corresponding intel website to download the newest XTUsetup and rebooted after install.

 

now I get this message (example on picture).

 

I have tried uninstalling XTU and then reinstalling, rebooting, but keeps giving the same message.

 

eveything has been updated and checked on intel driver & support assistant.

 

thank you for your efforts.

 

Unable to start 29-6-2022 01_44_48.pngIntel® Driver & Support Assistant en nog 3 andere pagina's - Persoonlijk - Microsoft​ Edge 29-6-2022 01_49_05.png

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steffie
Beginner
665 Views

okay so for some reason my i9-12900ks doesn't support xtu anymore, great. why is that? One of the best cpus and it has no support.

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Alberto_R_Intel
Employee
647 Views

steffie, Thank you for posting in the Intel® Communities Support.


"Okay so for some reason my i9-12900ks doesn't support xtu anymore", That is correct, as you can see in the following link, under "This download is valid for the product(s) listed below." tab, currently the Intel® Core™ i9-12900KS is not being supported by the tool:

https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu


Still, just to let you know, I will send your feedback to the proper department for them to be aware of your comments and remarks on this topic, in order to keep improving the customer's experience while using Intel® products.


We apologize for any inconvenience.

Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician


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