my windows 10 won't start if my i3 9350kf has turbo active

[paodequeijo]

my windows 10 won't start if my i3 9350kf has turbo active how to fix it
my kit:
i3 9350kf
Asus TUF B360M-Plus Gaming / BR
gtx 1050 sc 3gb evga 
8gb ddr4 2400mhz 
cooler z2 rise mode 
Western Digital Caviar Green 1TB

[Maria_R_Intel]

Hello paodequeijo,

Thank you for posting on the Intel* Community.

To better assist you, please provide us with the below details:

• Was your system working fine before? If so, when does the issue start? please provide details.
• Are you using the BIOS to enable the Turbo Boost?

I will send you an e-mail to the e-mail address associated with your community profile. Please reply to the email in order to provide us with some reports to avoid exposing sensitive information in the communities.

Best regards,

Maria R.

Intel Customer Support Technician

[Maria_R_Intel]

Hello paodequeijo,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards, 

Maria R.  

Intel Customer Support Technician 

[Maria_R_Intel]

Hello paodequeijo,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards, 

Maria R.  

Intel Customer Support Technician