Whenever I try to update my drivers I keep on getting "Sorry, something went wrong while trying to scan" error. I have tried uninstalling and reinstalling the IDSA multiple times with different methods.
What browser are you using?
Are you blocking any firewall ports?
Have you cleared your cache?
What windows version?
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Doc (not an Intel employee or contractor)