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softwares like adobe animate and indesign are not working in intel i5 12450

pavankumarkota
Beginner
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why softwares like adobe animate and indesign are not working in intel i5 12th gen 12450

can this problem get fixed

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Jose_Intel
Employee
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Hello @pavankumarkota

 

Thank you for posting on the Intel️® communities.

 

We understand you are experiencing issues with some Adobe apps, let us help you. In order to keep everything organized, we will focus on Adobe InDesign, please open a new thread to get help with Adobe Animate.

 

According to the official site, these are the InDesign system requirements. If your system meets the requirements, please continue with the post.


Was it working before?

 

Please provide us with as much information as you can about the issue. (If it opens and has low performance, if it does not open, if it crashes, etc.). Also, please attach screenshots.

 

Finally, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
922 Views

Hello pavankumarkota

 

We hope you are doing fine. 

 

Were you able to check the system requirements? 

Let us know if you still need assistance by sending the required report.

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
892 Views

Hello pavankumarkota

 

We hope you are having a nice day. 

 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

 

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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