starter pack code not working for ww premium.

[rmelt3]

I was given a code from buying my laptop. I put that code in and it glitched with a 1/0 code on the survey portion.

I lost my code to it and haven't had any help getting it back.

[idata]

Hello meltonsra@gmail.com,

Thank you for reporting this issue.If another community peer experiencies an issue with the Intel® Software Starter Pack, please submit this form to us, and kindly wait for a responseLink https://starterpack.intel.com/# /supportWanner G.

[Rgrig2]

Having exactly the same issue.

looks like this is a massive ongoing issue. found the same issues dating back as far as 2015. Would have thought it would have been fixed by now. Apparently not!

if you are going to run a service like this. how about making sure it works.

At this point, i think it better to outsource this to people who are competent.

oh. and that link you posted, is useless. just forces you back to the 1/0 question screen.

heres an idea on how to fix it. scrap the stupid questionaire.

[idata]

Hello WyvernSieyes,

Thank you for your feedback. I will forward this issue to the proper department in order to provide a solution as soon as possible.I will provide additional information once it is available. Wanner G.