usb device not recognized code 43

[TDrag1]

My computer doesn't recognize the USB and shows an error message 

Device USB\VID_0000&PID_0002\5&5483953&0&1 was configured.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.19041.488
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&1699377a&1&0

Do you have a way to fix it? Ty

[AlHill]

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

[TDrag1]

Thanks for helping me

[n_scott_pearson]

What are you plugging in that is not being recognized?

...S

[TDrag1]

I use a type C cable to connect to my phone .

[n_scott_pearson]

And does it work if you attempt this with a Type-C-to-Type-A USB Cable?

...S