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Our support is only provided in English. We may not be able to translate the screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.
Regarding your issue, the processor you mentioned (I believe you meant the Intel® Core™ i7-11800H Processor) is not listed on the validated products for the download of the Intel® XTU program. These may be the reason why you experienced some issues with the application. If you would like to find more information about the requirements for this software, visit the article 'Product Features and Requirements for Intel® Extreme Tuning Utility.' (https://www.intel.com/content/www/us/en/support/articles/000006636/processors/processor-utilities-an...)
I hope you found this information helpful.
Intel Customer Support Technician
I hope you are doing fine.
I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Intel Customer Support Technician.