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windows IoT core BSP package for x5-Z8350

Zajda
Beginner
392 Views

Hi,

we are building Windows IoT Core devices and need a BSP package for x5-Z8350 CPU as per site below:
https://docs.microsoft.com/en-us/windows-hardware/manufacture/iot/bsphardware
I was able to download and use BSP for other CPUs, however our target CPU seems to be missing.

 

Can you please help me locate a download link?

 

thanks!

 

0 Kudos
1 Solution
AndrewG_Intel
Moderator
327 Views

Hello @Zajda

We do apologize for the misunderstanding. After further research, we realized that this type of request is handled by our Resource and Design Center team or by the Computer/Device Original Equipment Manufacturer (OEM).


Please kindly address this request to your OEM or to our Resource & Design Center for further guidance. On this website, you may find technical documentation, software, tools, and support you need to design and build with Intel® products.

Some of the information there it's public and some other information might need special rights, for instance, a Corporate Non-Disclosure Agreement (CNDA) with Intel.

You need to register first and create an account in order to access the public resources available. Please refer to the Sign-in link.


In case you need to contact Resource & Design Center support team, there is a persistent prompt throughout the Resource & Design Center website to "Contact Us." This can be used for technical support. Opening this prompt provides a path to a number of support options. You should find an option to open a support ticket under "Resource & Design Center Support". For more details, please review How to Get Help - RDC User Guide.


Best regards,

Andrew G.

Intel Customer Support Technician


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5 Replies
AndrewG_Intel
Moderator
362 Views

Hello @Zajda

Thank you for posting on the Intel® communities.


We understand that you have some inquiries regarding Intel Atom® x5-Z8350 Processor. Based on the PCN information (PCN 117818-00) for Intel Atom® x5-Z8350 Processor, (you can find it in the product specifications under the tab "Ordering and Compliance"), the support was transferred to the Embedded Architecture.

We have a forum for those specific products and questions so we are moving it to the Embedded Intel Atom® Processors forum so it can get answered more quickly.


Best regards,

Andrew G.

Intel Customer Support Technician


CarlosAM_INTEL
Moderator
352 Views

Hello, @AndrewG_Intel:

Thanks for your help to this customer.

We want to clarify that the processor related to this thread is a non-embedded device, as you may confirm on the following website:

https://ark.intel.com/content/www/us/en/ark/products/93361/intel-atom-x5z8350-processor-2m-cache-up-...

Or, you can confirm in the yellow-highlighted information of the attached screenshot related to the provided website.

Due to this fact, the Cherry Trail family processors are out of the scope of support of the Embedded Intel Atom® Processors forum.

Best regards,

@CarlosAM_INTEL 

AndrewG_Intel
Moderator
328 Views

Hello @Zajda

We do apologize for the misunderstanding. After further research, we realized that this type of request is handled by our Resource and Design Center team or by the Computer/Device Original Equipment Manufacturer (OEM).


Please kindly address this request to your OEM or to our Resource & Design Center for further guidance. On this website, you may find technical documentation, software, tools, and support you need to design and build with Intel® products.

Some of the information there it's public and some other information might need special rights, for instance, a Corporate Non-Disclosure Agreement (CNDA) with Intel.

You need to register first and create an account in order to access the public resources available. Please refer to the Sign-in link.


In case you need to contact Resource & Design Center support team, there is a persistent prompt throughout the Resource & Design Center website to "Contact Us." This can be used for technical support. Opening this prompt provides a path to a number of support options. You should find an option to open a support ticket under "Resource & Design Center Support". For more details, please review How to Get Help - RDC User Guide.


Best regards,

Andrew G.

Intel Customer Support Technician


Zajda
Beginner
301 Views

Thanks, I will check the Design center and ask there.

AndrewG_Intel
Moderator
274 Views

Hello Zajda

You're very welcome and thank you for your response.

Also, since this thread has been marked as Solved, we will proceed to close it now. If you need any additional information, please submit a new question as this thread will no longer be monitored. It has been a pleasure to assist you.


Best regards,

Andrew G.

Intel Customer Support Technician


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