xx.xx.15.4251 Garden Warfare 2

[xxxDerekxxx]

I bought Garden warfare 2. When I tried starting it it said. Intel driver 31.0.101.2130, at least xx.xx.15.4251 is recommended I don't know how to download it. Intel driver told me I was up to date. Is my laptop strong enough?

I have windows Windows 11 Enterprise.

Intel(R) Core(TM) i5-8250U CPU @ 3.20GHz 1.80 GHz.

8,00 GB (7,80 GB avaliable). 

64-bits , x64-processor

Version 23H2

What can I do?

[RobbieR_Intel]

Hello xxxDerekxxx,

Thank you for reaching out. It can be confusing when you are encountering errors even if your system reports that your driver is up to date.

Kindly answer the following questions to better understand the issue:

To confirm, are you referring to the game Plants vs Zombies: Garden Warfare?

Do you encounter this error from other games and applications?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello xxxDerekxxx,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello xxxDerekxxx,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician

[FER_NANDO01]

hola muy buenas señores de intel.
yo tambien tengo ese problema que tiene el que escribio, quisiera me ayude a resolver este problema por favor.

[n_scott_pearson]

There is no problem to be solved (well, by Intel anyway). This is a bug in the game that was introduced by the game designers, who simply made some idiotic assumptions regarding how Intel was identifying driver releases.

In most games (I'm not sure about this one), you can simply ignore the issue and play the game. You have the correct version of the graphics driver for your hardware. Regardless, it is an issue for the game designers to fix and you should contact them for a fix.

...S