Hi Intel Partner,
We have 1pcs field return related with FPGA 10AX032H4F34E3SG, need Intel help support further FA.
Please help me open a case and reply me asap. Thanks.
Hi Fairy Tang,
To understand more about your failure, can you help to provide;
1. What is the failure symptom? Please elaborate the failure symptom in detail.
2. When did the failure happen? How did you discover the failure?
3. How did you determine the failure? Please elaborate the procedures.
4. Does the failure unit ever working before failure?
5. Did you swap the failure device to a known good board? Is the failure following the device or board?
Please consider of confidential info you may share publicly. If you need to send private message/info/attachment, please do let me know.