Arria V FA support request for Honeywell 5AGXFB5K4F40I3G- 2pcs

[RobertOlson]

BEI Part #: HWL52000859-50
Mfg. Part #: 5AGXFB5K4F40I3G

Parts purchased from Arrow Electronics
Original PO #: WPM288854
Quantity to return: 2
Date code: 2131
Reason for return: Physical damage found prior to use- chip out & long defect line with no trace inside  -  see attached pictures

[Zawani_M_Intel]

Hi RobertOlson,

Good day!

Thank you for using Intel FPGA Community Forum.

Can I know the status of this unit either it is fresh raw unit or it has been undergone several test before use?

Thanks!

Wani

[RobertOlson]

Hi Wani,

                These parts are fresh, unused units. They have not gone through any processing or testing.

                The physical damage was found prior to use- chip out & long defect line with no trace inside 

Thank you,

-Rob Olson

507-535-4083

[Zawani_M_Intel]

Hi Rob Olson,

We will continue support your case through private email as we need some confidential detail.

Thank you!

Regards,

Wani