Configuration process error in Cyclone V

[Gyud0]

Hey,

I have a FPGA Cyclone V device.

When I convert the .sof file to a .jic file with Active serial x1 (and burn the new .jic file), the FPGA loaded unsuccessfully. when I'm waiting a few minutes between tries, the FPGA loaded successfully.

In the other hand, when I convert the .sof file to a .jic file with Active serial x4 (and burn the new .jic file), the FPGA loaded successfully every try.

Can you help me with this issue?

Thank you

[Fakhrul]

Hi Gyud0,

Could you provide screenshots when the failure occurs?

May I know if is it intermittent or consistent?

Regards,

Fakhrul

[Fakhrul]

Hi Gyud0,

I wish to follow up with you on this case. Do you have any updates on the above questions? Please feel free to let me know if there is any concern so that we could further assist you. Otherwise, this thread will be idling and marked as inactive, thus it will be transitioned to community support because there is no update received from you in a while.

Regards,

Fakhrul