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Cyclone IV PLL IP megawizard crash

luciofuster
Beginner
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Hi, i recently got a Cyclone IV with an Ep4ce6e22c8 chip, i started to play arroun with the board and i am triying to use the ALTPLL IP for a project, but  the megawizard plug-in manager crashes whenever i click next on the step 5 of the configuration. I tried many different configurations to see if I would get past that point, with no results, the only result is an empty qip file that weighs 0KB.

Supposedly the device is supported for this family and there are no error messages in the quartus prime console.
¿Any solutions?

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FvM
Valued Contributor III
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I can confirm that PLL Megawizard is crashing in Quartus 23.1 when advancing to the Output Clock tab. I tried with Cyclone IV E and Cyclone 10 LP, just using default settings. Also a PLL component defined in Quartus 19.1 reopened in 23.1 crashed when selecting output clocks.

The problem has been already reported, see e.g.  
https://community.intel.com/t5/Intel-Quartus-Prime-Software/Bug-in-Quartus-Prime-Lite-23-1-ALTPLL-MegaWizard/m-p/1554826
https://community.intel.com/t5/Intel-Quartus-Prime-Software/Quartus-Prime-Lite-23-1-PLL-Wizard-Problem/m-p/1572564

The first link however contains already a solution by copying 22.1 Megawizard files to 23.1 installation. I don't see known issues related to PLL Megawizard reported for Quartus-23.1std.0.991-windows in FPGA knowledgebase, shouldn't the problem appear there 2 month after first bug reports? At least the problem should be known internally to avoid misleading suggestions as above.

Definitely waiting for an official patch.

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SyafieqS
Moderator
640 Views

I assume you have enough ram for supported Quartus and device used?

https://www.intel.com/content/www/us/en/docs/programmable/683472/22-3/minimum-hardware-requirements.html


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luciofuster
Beginner
624 Views

I have 16 GB of DDR4 RAM, which I suppose is enough.

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FvM
Valued Contributor III
590 Views

I can confirm that PLL Megawizard is crashing in Quartus 23.1 when advancing to the Output Clock tab. I tried with Cyclone IV E and Cyclone 10 LP, just using default settings. Also a PLL component defined in Quartus 19.1 reopened in 23.1 crashed when selecting output clocks.

The problem has been already reported, see e.g.  
https://community.intel.com/t5/Intel-Quartus-Prime-Software/Bug-in-Quartus-Prime-Lite-23-1-ALTPLL-MegaWizard/m-p/1554826
https://community.intel.com/t5/Intel-Quartus-Prime-Software/Quartus-Prime-Lite-23-1-PLL-Wizard-Problem/m-p/1572564

The first link however contains already a solution by copying 22.1 Megawizard files to 23.1 installation. I don't see known issues related to PLL Megawizard reported for Quartus-23.1std.0.991-windows in FPGA knowledgebase, shouldn't the problem appear there 2 month after first bug reports? At least the problem should be known internally to avoid misleading suggestions as above.

Definitely waiting for an official patch.

luciofuster
Beginner
573 Views

Thank you very much for the links to those possible solutions!!, I am already downloading version 22.1 and will confirm later if it worked

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SyafieqS
Moderator
504 Views

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to https://supporttickets.intel.com/, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


p/s: If any answer from community or Intel support are helpful, please feel free to mark as solution, give Kudos and rate 5/5 survey


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