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[Documentation Error] Cyclone 4 Device Pin Outs, Ball U17/V17, F324 package, PDF

Andre_3D
Beginner
877 Views

Hello,


Request for confirmation of correct usage of U17 and V17 on F324 package for Cyclone  EP4CE30 part.

 

I was reviewing the Cyclone 4 device pinout for EP4CE30F19A7N part.

PDF documentation lists U17 and V17 as IO

Andre_3D_0-1720820595030.png

But the Quartus Tool and .XLS/.CSV files list U17 and V17 as GND

Andre_3D_1-1720820655371.png

 

Best,

Andre

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NazrulNaim_Intel
Employee
701 Views

Hello,


Sorry for the delay. For your information, you should follow the excel file for PIN U17 and V17 for F324 Package which is GND. As for now we will fix the PDF file.


Hope that helps.


Best regards,

Nazrul Naim


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NazrulNaim_Intel
Employee
787 Views

Hello,

Good day

 

Thank you for reaching out. I'm Nazrul Naim looking into your issue and allow me some time to look into your issue. I shall come back to you with findings.

 

Thank you for your patience.

 

Best Regards,

Nazrul Naim


NazrulNaim_Intel
Employee
732 Views

Hello,

 

Sorry for the delay. I'm still in the midst of the discussion regarding this with the internal teams. Unfortunately, it takes longer than usual heard. I will plan on letting you know as soon as I learn more information. Really appreciate your patience.

 

Warm Regards,

Nazrul Naim


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NazrulNaim_Intel
Employee
702 Views

Hello,


Sorry for the delay. For your information, you should follow the excel file for PIN U17 and V17 for F324 Package which is GND. As for now we will fix the PDF file.


Hope that helps.


Best regards,

Nazrul Naim


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Andre_3D
Beginner
676 Views

Thank you! Appreciate confirmation, response was just in time for our review!

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NazrulNaim_Intel
Employee
657 Views

Hello,

 

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

 

If this does address your question, please take a moment to close this service request from your mySupport account and fill out the service evaluation survey. If you feel your support experience was excellent, please rate it with score of 10. If you feel your support experience was less than a 9 or 10, please allow me to correct it before closing or please let me know the cause so that I can improve your future support experience.

 

Best regards,

Nazrul Naim


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