FA request : U159 ( MPN# EP4CGX30CF23I7N) no signal at SFP communication check.

[Kulwiwat]

 EP4CGX30CF23I7N  no signal at SFP communication check and need to return for FA

[Zawani_M_Intel]

Dear Kulwiwat,

Thank you for using Intel FPGA Community Forum.

Can you share a story of this failure, or you can provide some information :

1. What is the failure symptom? Please elaborate the failure symptom in detail.
2. When did the failure happen? How did you discover the failure?
3. How did you determine the failure? Please elaborate the procedures.
4. Does the failure unit ever working before failure?

Thanks!

Wani

[Kulwiwat]

Hi Wani,

The failure symptom is “OSC SFP” testing failed which the system will simulate the communication package and loop back to confirm.

And found that the communication package was loss. Found during the automate testing, and the manual checked is confirmed.

For more details. I have update you in separate mail.. Thanks