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RSang
Beginner
166 Views

How to get the RMA to return the sample for analysis?

we have FPGA device (Stratix 10) failed functional test Q'ty 1 pcs from product BOSS HOGG under failure symptom "TPO667_4 SILAB PLL CLOCK CHECK TEST" we need to return FPGA device back to Intel for analysis. please help to review.

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1 Reply
NurAida_A_Intel
Employee
54 Views

Hi,

 

This is Intel support agent.

 

Typical FA support process in Intel forum is via private message to protect customer design confidentiality.

I will initiate the private message discussion with you shortly.

 

Thanks.

 

 Regards,

Intel Support Agent

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