ID: 145958

[Ehab]

Hello Team,
I hope this message finds you well.
Could you please provide us with the following information for PN JA80386EXTB25:

MSL Level
Lead finish plating
Base material of terminal
Package drawing and package dimensions with suffix code "A"

If this is not your responsibility, please forward it to the appropriate personnel.
Thank you in advance for your support.

[ACarmona_Intel]

Hello Ehab,

Thank you for posting in our communities.

I will further research your concern and get back to you as soon as I have the appropriate recommendation.

Thank you so much for your patience.

Best regards,

Carmona A.

Intel Customer Support Technician

[Ehab]

Hello Team,
I hope this email finds you well.
Just following up with you regarding the request below to see if you have any updates.
Your cooperation will be greatly appreciated.

[ACarmona_Intel]

Hello Ehab,

Upon further checking, I found that the product that you are asking about is a microprocessor. In regards to that, we have a forum category for specific issues related to your product. This category is monitored by our experts, who can provide you with the best solution. To help you get your answer more quickly, we will now move your post to that category.

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Ehab,

I sincerely apologize for the long wait.

I have already found the right team or people that will support you. In regards to that, I wanted to inform you that you should contact Rochester Electronics, as they are our authorized distributor and licensed manufacturer.

To summarize, we advise getting in touch with Rochester Electronics since they are the ones who can address your concern and provide you with an appropriate answer.

Thank you so much for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[NormanS_Intel]

Hello Ehab, 

We have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer