C7,D7 & D8 : VCC
C8 & D6 : GND
VCC pins short to ground is one of the symptoms of EOS.
In order to avoid electrical damage, the device should always be handled in a static-free environment and all the input signals should remain within specified limits, as recommended in the PSG Data Book and associated application notes, at all times.
For your information, EOS is fall under mishandling issue.
This case was reported to your team earlier by my customer, reference num: IPS#00584552. I was informed to return the parts to you for FA.
FYI, We are handling products in ESD safe environment and all this failure are fail at incoming board pretest failure. We have been tested and shipped around more than 1k boards and do not have issues and only seeing this batch failures recently.
Please help to share the details for us to proceed for FA.
Hey great to know that you has filed the case for our previous IPS#00584552!!
Let's continue for next step. Sent you an email for further confidential information.