Laptop

[BENASSI]

I have a new Laptop. It crashed and turned off. The battery is fine. When i turn It back on the light comes on but the screen remains black. I ask for help. What should i do to solve this problem?

[AlHill]

Take it back to the place of purchase, or contact the laptop manufacturer for support.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

[AlHill]

The solution then is the same as it is now:

Take it back to the place of purchase, or contact the laptop manufacturer for support.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

[sstrell]

Also, I think you're in the wrong forum.

[AlHill]

Not only that, but it is the same post he did no June 3 (in another incorrect forum).

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

[BENASSI]

I ask if you can send me the solution because i can't find the message. Thanks

[BENASSI]

I was sent a message with the solution with a USB Stick. I can't find It anymore, can you resend It or give me the link to find It? Please, Thank You

[AlHill]

You can view your messages.  Go to your profile  icon on the upper right of the screen, left click on it, and select messages.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]