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Lisence parts that need to be returned back to Intel for scrapping

EP3SE110F1152C2G
Beginner
602 Views

MPN:EP3SE110F1152C2G

MPN:10AX090N4F40E3SG

These parts need to be returned back to MFG to scrap since they are license parts. Please help to support.

0 Kudos
14 Replies
AndrewG_Intel
Moderator
556 Views

Hello @EP3SE110F1152C2G

Thank you for posting on the Intel® communities.


We understand that you have some inquiries regarding Intel® FPGA (Field Programmable Gate Array) parts.

We have a forum for those specific products and questions so we are moving it to the Programmable Devices Forum so it can get answered more quickly.


Best regards,

Andrew G.

Intel Customer Support Technician


EP3SE110F1152C2G
Beginner
519 Views

Hi Andrew,

 

Our production need to scrap them but these materials must be returned back to MFG for scrapping due to license part policy.

Can you help to contact me via Mail on this issue? I appreciate it for your kind help.

Mail Adress: Brian.Sun@flex.com

Zawani_M_Intel
Employee
543 Views

Dear customer,


For your information, Intel PSG do not provide scrap service.


Can I know what is the concern to scrap the units?


Thanks!

Wani


EP3SE110F1152C2G
Beginner
520 Views

Hi Wani,

 

Our production need to scrap them but these materials must be returned back to MFG for scrapping due to license part policy.

Can you help to contact me via Mail on this issue?

Mail Adress: Brian.Sun@flex.com

 

Zawani_M_Intel
Employee
506 Views

Dear Brian Sun,


I am so sorry for my late reply as I'm checking the OPN details in our databased.

Can you let me know who is your distributor? I need to check if we can have the info of the shipment.

Thanks!


Wani


EP3SE110F1152C2G
Beginner
492 Views

Hi Wani,

 

Our distributor is Arrow Electronics.

My contact window is SIMMY TSE <SIMMY.TSE@arrowasia.com>. Can you help to provide your mail address? So that I could push both of you into the loop.

 

BRs

 

Brian

EP3SE110F1152C2G
Beginner
478 Views

Hi Wani,

 

sorry, correct the distributor "Arrow Asia Distribution limitedA"

 

My contact window is SIMMY TSE <SIMMY.TSE@arrowasia.com>.

 

Can you contact me via mail? My mail address is Brian.Sun@flex.com

EP3SE110F1152C2G
Beginner
478 Views

Hi Wani,

 

sorry, correct the distributor "Arrow Asia Distribution limitedA"

 

My contact window is SIMMY TSE <SIMMY.TSE@arrowasia.com>.

 

Can you contact me via mail? My mail address is Brian.Sun@flex.com

Zawani_M_Intel
Employee
452 Views

Dear Brian,

 

I'm checking with sales representative. I will reply to you shortly.

 

Thanks!

 

Wani

EP3SE110F1152C2G
Beginner
444 Views

Hi Wani,

 

Thanks for your support, I'll be waiting for your reply.

PS: Can we contact via E-mail?

 

BRs

 

Brian

EP3SE110F1152C2G
Beginner
387 Views

Hi Wani,

 

Do you have any update?

 

Brian

Zawani_M_Intel
Employee
358 Views

Hi Brian,


I'm confirming with our internal team regarding the licensing issue. We are tracing your lot history.


Wani


EP3SE110F1152C2G
Beginner
351 Views

Hi Wani,

 

Do you have a result now? These 2 parts are lisence parts so they need to be returned backt to MFG for scrap. But flex will do no deduction.

 

Regards

Brian

Zawani_M_Intel
Employee
340 Views

Hi Brian,

 

We will continue the conversation through email as some confidential info is required.

Thanks!

 

Wani

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