Programmable Devices
CPLDs, FPGAs, SoC FPGAs, Configuration, and Transceivers
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Please help me with a RMA. CISCO require a Failure Analysis in order to find the root cause.

JPich1
Beginner
2,004 Views

See attached files with more information.

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10 Replies
Zawani_M_Intel
Employee
1,752 Views

Hi JPich1,

 

Please tell me the story of this part, how you discovered that it is fault part?

Did you observe a functional failure in the operation of the device?

 

-Wani-

 

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Zawani_M_Intel
Employee
1,752 Views

Hi JPich1,

 

Is there any update on my last request?

 

Wani

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Zawani_M_Intel
Employee
1,752 Views

Hi JPich1,

 

Do you have any update on this?

 

Wani

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JPich1
Beginner
1,752 Views

Hi, sorry for the delay.

In FLEX company we have expecialist people and resources to determine all the issues. Our system detected a failure in this electrical component, the specialists analised and concluded the functional failure in the operation of the device.

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JPich1
Beginner
1,752 Views

Any answer about this request?..

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Zawani_M_Intel
Employee
1,752 Views

Hi Jpich1,

 

Can you elaborate more about CAF not programmed?

If it is confidential to share publicly, please do let me know. I will start private message so we can have better conversation.

 

Wani

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JPich1
Beginner
1,752 Views

Thanks for your answer. The information I shared is all that I have. 

I prefer private messages please.

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Zawani_M_Intel
Employee
1,752 Views

Let's start with private message :)

 

Wani

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JPich1
Beginner
1,752 Views

Wani, Any news?

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Zawani_M_Intel
Employee
1,752 Views

Hi Jaime,

 

I believed you received my private message in our inbox. Can you check and confirm?

Thanks!

 

Wani

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