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JPich1
Beginner
331 Views

Please help me with a RMA. CISCO require a Failure Analysis in order to find the root cause.

See attached files with more information.

0 Kudos
10 Replies
Zawani_M_Intel
Employee
79 Views

Hi JPich1,

 

Please tell me the story of this part, how you discovered that it is fault part?

Did you observe a functional failure in the operation of the device?

 

-Wani-

 

Zawani_M_Intel
Employee
79 Views

Hi JPich1,

 

Is there any update on my last request?

 

Wani

Zawani_M_Intel
Employee
79 Views

Hi JPich1,

 

Do you have any update on this?

 

Wani

JPich1
Beginner
79 Views

Hi, sorry for the delay.

In FLEX company we have expecialist people and resources to determine all the issues. Our system detected a failure in this electrical component, the specialists analised and concluded the functional failure in the operation of the device.

JPich1
Beginner
79 Views

Any answer about this request?..

Zawani_M_Intel
Employee
79 Views

Hi Jpich1,

 

Can you elaborate more about CAF not programmed?

If it is confidential to share publicly, please do let me know. I will start private message so we can have better conversation.

 

Wani

JPich1
Beginner
79 Views

Thanks for your answer. The information I shared is all that I have. 

I prefer private messages please.

Zawani_M_Intel
Employee
79 Views

Let's start with private message :)

 

Wani

JPich1
Beginner
79 Views

Wani, Any news?

Zawani_M_Intel
Employee
79 Views

Hi Jaime,

 

I believed you received my private message in our inbox. Can you check and confirm?

Thanks!

 

Wani

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