Questa Starter Edition bad license file generated

[leonardo_forum]

Hello,

I just generated a license with the Self-Licensing service but is not working.

This is the error I get when I try to start Questa

---------------------------
Fatal License Error
---------------------------
Unable to checkout a license. Make sure your license file environment variable (e.g., LM_LICENSE_FILE)
is set correctly and then run 'lmutil lmdiag' to diagnose the problem.

---------------------------
OK
---------------------------

This is the output of the utility

C:\Windows\system32>lmutil lmdiag
lmutil - Copyright (c) 1989-2019 Flexera. All Rights Reserved.
FlexNet diagnostics on Sat 4/9/2022 13:39

-----------------------------------------------------
License file: C:\intelFPGA\LR-077522_License.dat
-----------------------------------------------------

The license file is correctly setup, this is the content

# Intel Corporation Software and/or Intellectual Property License File
# Issued 08 April 2022
# Upgrade to these products will no longer be available after the Maintenance Expiration
# date unless licenses are renewed.
# Fixed Node License
# Primary Machine Name-NUC8i5
# Primary Machine ID-NIC ID *****MYNIC*****
# Companion ID-N/A
# Companion ID 2-N/A
# Product License Summary:
# Questasim*-Intel® FPGA Starter Edition, 1 Seat(s)
# - Maintenance Expiration of 2023.04
# - License Expires 08-Apr-2023
################################################################################
# FEATURE START
# This is license file for Questasim*-Intel® FPGA Starter Edition
# Number of seat licenses is 1
# License Expires 08-Apr-2023
# FEATURE END
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 04/08/2022

Where *****MYNIC***** is the NIC. What can I do to fix the issue?

[AR_A_Intel]

Hi

Could you help re-confirm your environment variable setup again? You need to set your LM_LICENSE_FILE environment variable to point to the license that Intel provides. c:\intel\license.dat or something similar.

You can refer to link on how to set environment variable.

To make this entry, you may perform a windows Search for "System Variables" and then click on "Edit the System Environment Variables" and then click "Environment Variables". Be aware that you must add the entry in System variables, not user variables.

https://www.intel.com/content/www/us/en/docs/programmable/683472/21-4/environment-variables.html       

Specifying the License for the Questa

https://www.intel.com/content/www/us/en/docs/programmable/683472/21-4/specifying-the-license-for-the-software.html  

[leonardo_forum]

Hello, I setup the variable as always and then I rebooted the machine. See attached picture.

The License file is bad, the website is generating wrong licenses missing the license signature.

I get this output by running lmgrd:

PS C:\intelFPGA\21.1\questa_fse\win64> .\lmgrd.exe -z
12:45:15 (lmgrd) -----------------------------------------------
12:45:15 (lmgrd) Please Note:
12:45:15 (lmgrd)
12:45:15 (lmgrd) This log is intended for debug purposes only.
12:45:15 (lmgrd) In order to capture accurate license
12:45:15 (lmgrd) usage data into an organized repository,
12:45:15 (lmgrd) please enable report logging. Use Flexera's
12:45:15 (lmgrd) software license administration solution,
12:45:15 (lmgrd) FlexNet Manager, to readily gain visibility
12:45:15 (lmgrd) into license usage data and to create
12:45:15 (lmgrd) insightful reports on critical information like
12:45:15 (lmgrd) license availability and usage. FlexNet Manager
12:45:15 (lmgrd) can be fully automated to run these reports on
12:45:15 (lmgrd) schedule and can be used to track license
12:45:15 (lmgrd) servers and usage across a heterogeneous
12:45:15 (lmgrd) network of servers including Windows NT, Linux
12:45:15 (lmgrd) and UNIX.
12:45:15 (lmgrd)
12:45:15 (lmgrd) -----------------------------------------------
12:45:15 (lmgrd)
12:45:15 (lmgrd)
12:45:15 (lmgrd) Server's System Date and Time: Mon Apr 11 2022 12:45:15 W. Europe Summer Time
12:45:15 (lmgrd) pid 11620
12:45:15 (lmgrd) SLOG: Summary LOG statistics is enabled.
12:45:15 (lmgrd) license manager: can't initialize:No SERVER lines in license file.
12:45:15 (lmgrd) License Path: "C:\intelFPGA\LR-077522_License.dat"
12:45:15 (lmgrd) FlexNet Licensing error:-13,66

See first post for the content of LR-077522_License.dat, but essentially is missing lines with

FEATURE .... HOSTID="..." TS_OK SIGN="..."

and is not recognized as a valid license

[AR_A_Intel]

HI

Thanks for update. could you help request again new Questa license in https://licensing.intel.com/ and try it? I’m suspecting error in license file and report back if error happen with Screenshot of error message and also provide the new Questa license.dat file for checking.

You can also reply/attach your file in private message.

[leonardo_forum]

Hello, I requested multiple times a new license. Everytime is missing the signature so is not recognized.

I tried fixed and floating license, but I can't get a working license.

I tried differenct NIC too.

I can't send you a PM because I can't see any button for this.

[AR_A_Intel]

We PM you a private message.

[efy]

Hi, I'm facing the exact same issue. No signature in the license file for Questa Starter edition. Any help is appreciated.

[AR_A_Intel]

The license issue is fixed. Kindly regenerate the Questa license again in SSLC.

[qsx]

I'm currently having the same issue with license generation for Questa Starter Edition.  I'm about to have 10 students with the same problem tomorrow; any help is appreciated.  Thanks!

[Assisfasf]

I'm also receiving incomplete license files (with commented parts only). I tried to generate licenses more than 10 times, none of them is helpful. FEATURE parts have the same content of this post. Any help is appreciated.

[leonardo_forum]

Now the website is working. Thanks a lot.

[szerajic]

Does anybody know how to solve this issue? I'm also getting license files with commented parts only.

[gtaylormb]

Same issue, my license file contains only comments except for "null" on the line I suspect should contain the license information:

# Intel Corporation Software and/or Intellectual Property License File
# Issued 11 January 2024
# Upgrade to these products will no longer be available after the Maintenance Expiration  
# date unless licenses are renewed.  
# Fixed Node License
# Primary Machine Name-FarmBeastWSL
# Primary Machine ID-NIC ID 00155D3135BC
# Companion ID-N/A
# Companion ID 2-N/A
# Product License Summary:
# 2 Questa*-Intel® FPGA Starter Edition (License: SW-QUESTA), 1 Seat(s)
# - Maintenance Expiration of 2025.01
# - License Expires 10-Jan-2025
################################################################################ 
# FEATURE START 
# This is license file for Questasim*-Intel FPGA Starter Edition 
# Number of seat licenses is 1 
# License Expires 10-Jan-2025 
null
# FEATURE END 
################################################################################
# End of Intel Corporation Software and/or Intellectual Property License File. Issued 01/11/2024

[KeithE]

I am also having the same issue. My first license I got yesterday worked just fine, however the other 3 license I received appear to have the same Null statement in its row.

[gtaylormb]

It worked today, so they must have fixed it?