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Hi Intel RMA /FA team,
CTH received 3pcs customer field returned component ,we have to request FA to manufacturer base on customer (Ciena) requirement.
Pls help co-ordinate this FA request and release RMA# to us for sample return ASAP. Thanks!
CPN: 080-1594-001ZNE
MPN:EP4CGX150DF27I7N /Cyclone IV FPGA Device
Supplier: Intel
DC: 1813 1911 1825
Qty:3 pcs
Problem Description: we found Altera device failed functional test at field returned
Debug analysis finding: -Sample1 (SN#B9705181) symptom " Verify WL3 EOC Application 0 Verify Load Tag1 [nil] Fail EOC_WL3_Baseline"
-Sample2 (SN#B328249F) symptom " WaitForReadyEocState(Overall Status): WaitForReady EocStateFailFail"
-Sample3 (SN#B9913360) symptom " Verify WL3 EOC Application 0 Verify Load Tag1 [nil] Fail EOC_WL3_Baseline"
Detailed information refer to attachments.
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Hi Intel RMA /FA team,
This part has failed from filed. We are requesting an RMA to return 3 pieces for analysis. We need your help to review failure info attached. if you need more info pls let us know.
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