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RMA request, MPN EP4CGX150DF27I7N /080-1594-001ZNE

RSang
Beginner
227 Views

 

Hi Intel RMA /FA team,

CTH received 3pcs customer field returned component ,we have to request FA to manufacturer base on customer (Ciena) requirement.

Pls help co-ordinate this FA request and release RMA# to us for sample return ASAP. Thanks!

 

CPN: 080-1594-001ZNE
MPN:EP4CGX150DF27I7N /Cyclone IV FPGA Device
Supplier: Intel

DC: 1813 1911 1825 
Qty:3 pcs
Problem Description: we found Altera device failed functional test at field returned

Debug analysis finding: -Sample1 (SN#B9705181) symptom " Verify WL3 EOC Application 0 Verify Load Tag1 [nil] Fail EOC_WL3_Baseline"
-Sample2 (SN#B328249F) symptom " WaitForReadyEocState(Overall Status): WaitForReady EocStateFailFail"
-Sample3 (SN#B9913360) symptom " Verify WL3 EOC Application 0 Verify Load Tag1 [nil] Fail EOC_WL3_Baseline"
Detailed information refer to attachments.

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RSang
Beginner
209 Views

Hi Intel RMA /FA team,

This part has failed from filed. We are requesting an RMA to return 3 pieces for analysis. We need your help to review failure info attached. if you need more info pls let us know.

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