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Request for FA on EP4CGX22CF19C8N

Amirul_Akmal
Beginner
1,187 Views

Hi Intel's Team,

We would like to file a FA request for EP4CGX22CF19C8N. You may refer details below.

 

LLMPN: AE1822-5304LF

MPN: EP4CGX22CF19C8N

DC: 2201

PO: 4725042768

 

Our customer has found 1 OBE unit with PCA failed. After review 5DX & ICT check, no issue with solderability and connection.

Thus, we suspected the problem might be come from the component.

Can we send the component to you for further validation?

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9 Replies
Zawani_M_Intel
Employee
1,181 Views

Hello Amirul Akmal,


Thank you for using Intel FPGA Community Forum.


Can you tell me a story of your failing part. Or you want to share something from my questions as follow.


1. What is the failure symptom? Please elaborate the failure symptom in detail. 

2. When did the failure happen? How did you discover the failure? 

3. How did you determine the failure? Please elaborate the procedures. 

4. Does the failure unit ever working before failure?


Can you explain what is OBE and PCA?


Thank you!


Wani



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Amirul_Akmal
Beginner
1,147 Views

Hi Wani,

Thanks for reaching out.

You may refer below.

 

1.  What is the failure symptom? Please elaborate the failure symptom in detail. 

ans:  This unit failed blank display at customer side and returned as OBE. The failure was due to defective carrier board 5067-5849. The PCA was returned to VJB for failure analysis. Per update from VJB, PCA failed at ICT as short at U57. VJB claimed the short is due to defective U57.

 

2. When did the failure happen? How did you discover the failure? 

ans: This unit failed blank display at customer side

 

3. How did you determine the failure? Please elaborate the procedures. 

ans: We test the board under ICT (in-circuit test) and found this component was short to ground on the PCA. After checking under 5DX (X-ray test), there are no solder short found underneath the component. Hence we have suspected that component may be defect due to this reject.

 

4. Does the failure unit ever working before failure?

ans: Yes.

 

OBE: out of box experience. Means the reject was found at our end customer.

PCA/PCBA: Printed Circuit Board Assembly

 

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Amirul_Akmal
Beginner
1,115 Views

Hi Intel Team,

May I get the update on this? 

Can we send the component to you for validation?

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Zawani_M_Intel
Employee
1,104 Views

Hello Amirul Akmal,


Thank you for the failure description.


During ICT test, when your team found that the U57 was short, do you get the pins detail?

Which pin was failed?


Can you fill in the Device Problem Report with as much details you have and send it back to me. If you need the form to be sent privately, please do let me know. I will start a private email.


Wani


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Amirul_Akmal
Beginner
1,094 Views

Hi Wani,

Please refer attachment for Device Problem Report .

As for the pin details, please refer below.

Our ICT detect short of component U57 from pin:

1. pin C4 to pin B12

2. pin C4 to pin A6

3. pin C4 to pin A5

4. pin C4 to pin B5

5. pin C4 to pin B6

 

For any enquiries, you may reach me through email at aakmal.jamaludin@venture.com.sg

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Amirul_Akmal
Beginner
1,076 Views

Hi Intel Team,

Does your side approve the component for Failure Analysis? Need your advise on this issue since it impact our production line.

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Amirul_Akmal
Beginner
1,014 Views

Hi Wani/Intel Team,

Can I have update on this FA request?

Does your side agree for us to return the part for analysis?

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Amirul_Akmal
Beginner
967 Views

Hi All,

Can we send the component to you for analysis?

Our customer insists on this FA request. Kindly need your help to respond on our enquiry.

 

Regards,

Akmal

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Zawani_M_Intel
Employee
843 Views

Hi Amirul,


I have sent you emails to get some confidential information. Can you check, and we can continue to FACR your unit.


Thanks!

Wani


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