USB-Blaster II not recognized in Windows 10/11

[boingbumtschak]

I just bought a USB-Blaster II from Digikey and I am trying to set it up in my Windows 11 computer with Quartus Prime 23.1std.

As soon as I plug it in, this message appears:

Same problem happens

How can I solve this problem?

Thank you

[Jeet14]

Hi,

Please refer the below link for procedure for installing the drivers for USB-Blaster.

https://www.terasic.com.tw/wiki/Altera_USB_Blaster_Driver_Installation_Instructions.

Also, refer the below link where multiple users have tried the suggestions given on below link-

https://community.intel.com/t5/Programmable-Devices/USB-Blaster-for-Windows-11/m-p/1422131

Regards

Tiwari

[boingbumtschak]

Good morning Tiwari.

I have tried all the options and none of them work.

If I point windows to the drivers folder tu update it, the following message appears:

It never shows up as USB Blaster II, always as Unknown USB Device (Device Descriptor Request Failed). Also in Windows 10.

I have also tried on a Windows 7 PC and similar messages appeared. Unknown USB Device and not being able to manually install the downloaded driver

Is it possible that the device is damaged?

Thank you

[NurAiman_M_Intel]

Hi,

Is this the first time you try to connect the USB Blaster II?

Do you have another USB Blaster that you could try to connect?

Regards,

Aiman

[NurAiman_M_Intel]

Hi,

Do you have any update for this case?

Regards,

Aiman

[boingbumtschak]

Good morning.

The Blaster is brand-new.

I don't have another one to try.

Thank you

[NurAiman_M_Intel]

Hi,

It seems like the USB blaster got problems. Please contact Digikey so they can file RMA for the USB Blaster.

Regards,

AIman

[boingbumtschak]

Good moorning.

The USB blaster was indeed malfunctioning. DigiKey sent a new one and worked correctly.

Thank you for your support

[NurAiman_M_Intel]

I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to ‘ https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.