Unable to download Design Store designs

[CHatz]

I am trying to download a Design Store design.

But, I get the message that my request is rejected. Why?

[RichardTanSY_Intel]

May I know which design are you trying to download?

Could you share the link and details?

Try to enable cookies in your browser and clear your browser data cache.

And try using a different browser/incognito. See if the issue persists. 

If only a specific design cant be download, my best guess is that it might have be discontinued. 

Best Regards,

Richard Tan

[RichardTanSY_Intel]

Any update on this? 

Best Regards,

Richard Tan

[RichardTanSY_Intel]

As we do not receive any response from you on the previous question/reply/answer that we have provided. I now transition this thread to community support. Please login to https://supporttickets.intel.com, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

Thank you.

Best Regards,

Richard Tan

p/s: If any answer from the community or Intel Support are helpful, please feel free to give best answer or rate 4/5 survey.