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idata
Community Manager
1,071 Views

2008R2+ESB2= RST APPCRASH (IAStorUI has stopped working)

Gents, i have 2008 R2 installed on a Supermicro X7DVL with the following:

  • Intel® 5000V (Blackford VS) chipset
  • MCH + ESB2

I installed Intel RST (first time user ... i remember when it was called intel matrix storage manager) and .NET 4.0 to support it. However i only get the following error when starting either Intel RST or Intel Control Center.

Description: Stopped working Problem signature: Problem Event Name: APPCRASH Application Name: IAStorUI.exe Application Version: 10.1.0.1008 Application Timestamp: 4cd508b4 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdbdf Exception Code: e0434f4d Exception Offset: 0000b727 OS Version: 6.1.7600.2.0.0.272.7 Locale ID: 1033 This a pre SP1 2008 R2, UAC is off, and no difference if right click and run as admin. Anyone experience this as well?
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5 Replies
idata
Community Manager
112 Views

YES - funny thing is I have it working on 3 other units - identical (but of course I must be missing something).

It installs fine, won't run. I've uninstalled, reloaded, rebooted, tearing hair out.

idata
Community Manager
112 Views

I figured it out. The units I have working, I installed the driver and converted to RAID after the OS load...

In this post, /message/119863# 119863 http://communities.intel.com/message/119863# 119863 people say 2008 R2 is not supported yet.

And yet it worked. But doing it properly (installing driver at load time) made it not work... Help!?!?

idata
Community Manager
112 Views

Fixed it! I did this before and forgot so I had to learn it all over again...

You need the .net 3.51 FEATURE - even though it will INSTALL with .net 4 (which is supposed to be backwards compatible right?) it apparently won't RUN with only v 4.

/message/119865# 119865 http://communities.intel.com/message/119865# 119865

Install the feature - no need to even reboot - boom it works.

Thanks!

Mitch

idata
Community Manager
112 Views

bingo ... that did the trick. installed .net 3.5 SP1 from features menu and it works. thanks for the tip !

as a side note, installing .net 3.5 SP1 from the installer pack off microsoft site generated a message to install it in roles menu (i am sure they mean features menu) ... installing from features generates a message it needs IIS to function correctly along with another feature .. possibly why .net 4 does not work ? IIS dependency built into RST?

idata
Community Manager
112 Views

Adding the feature, .net 3.51, fixed the issue for me too. Thanks!

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