Rapid Storage Technology
Intel® RST, RAID
2141 Discussions

Abnormal status reported by RST UEFI Driver

DMiller
Beginner
‎10-26-2022 05:34 AM
4,733 Views

I have an ASUS Q570M-C setup for Intel Optane RAID 1 with two 1TB Solid State Drives (no Oprtane Memory module)  After computer shut-down (normal) the computer BIOS reports Abnormal status reported by RST UEFI Driver press F1 to SETUP.  I  enter/exit setup, and then Windows boots normally but the RAID is in rebuild status, which completes successfully.  I'm sure the Hard Drives are OK ... what could be causing this POST error?  I'm going to try disabling SMART Self Test in the BIOS; could that help?

Thx in advance for any assistance .... 

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AlHill
Super User
‎10-26-2022 05:38 AM
4,730 Views

You should first consult with ASUS regarding their bios.  I would also make certain the their bios is updated.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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DMiller
Beginner
‎10-26-2022 06:27 AM
4,727 Views

Thx for the reply ... the BIOS updates had already been applied.  Do you have any thoughts as to the SMART option?  And whether not having the Optane Memory module is an issue or not? 

Restarting or shutting down the machine while the RAID rebuild is in process doesn't cause the F1 BIOS error; only when the RAID is healthy does the POST issue occur.  This may be just a wording issue, but shouldn't the Intel Optane software say "RAID is in rebuild status" instead of "Your storage system is functioning normally" when the RAID is being rebuilt?  

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DeividA_Intel
Employee
‎10-31-2022 06:30 PM
4,672 Views

Hello DMiller,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with the Intel® Rapid Storage Technology.



In order to better assist you, please provide the following:  


1. Can you please take pictures of the errors that you are getting?

2. Please report this behavior to Asus, since they may need to run some tests on their device.

3. Are you using the Intel® Rapid Storage Technology drivers from Intel or Asus?

4. Are you having an issue with the Intel® Rapid Storage Technology tool?

5. Can you provide more details about the issue?



Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
‎11-02-2022 01:44 PM
4,656 Views

Hello DMiller,


After checking your thread, I would like to know if you need further assistance.

If so, please let me know.


Regards,
Deivid A.
Intel Customer Support Technician

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DeividA_Intel
Employee
‎11-07-2022 11:42 AM
4,598 Views

Hello DMiller,  


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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