Compatibility

[yapk]

RST 15.9.8.1050 ,RST 16.8.3.1007

Compatibility OK?

[AndrewG_Intel]

Hello @yapk

Thank you for posting on the Intel® communities.

We understand that you have a compatibility inquiry regarding Intel® Rapid Storage Technology (Intel® RST). Is this correct?

Could you please elaborate more on what is the exact inquiry/concern that you have and what are you trying to achieve/deploy?

Also, please run the Intel® System Support Utility (Intel® SSU) to gather more details about the system and provide us with the report:

• Download the Intel® SSU and save the application on your computer
• Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
• To save your scan, click Next and click Save.
• Once you have saved the file (.txt file), please attach it to your reply.

To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.

Note:

Since it seems this inquiry is regarding Intel® RST, we are moving the thread to the Rapid Storage Technology Forum.

Best regards,

Andrew G.

Intel Customer Support Technician

[yapk]

Thank you for your answer.

I asked Hp (Hewlett-Packard Development Company, L.P.).

  HP told the answer that they did not test  the compatibility   to me.

[AndrewG_Intel]

Hello yapk

Thank you for your response; however, the compatibility inquiry is still not clear. Could you please provide more details on what the exact inquiry/concern is and what are you trying to achieve/deploy? Please also provide us with the Intel® SSU report.

Or, do you mean you checked this with HP* Support and they already provided you with a proper answer for your inquiry?

Best regards,

Andrew G.

Intel Customer Support Technician

[AndrewG_Intel]

Hello yapk

We are checking this thread and we would like to know if you need further assistance. Please do not hesitate to contact us back if you have additional inquiries.

Best regards,

Andrew G.

Intel Customer Support Technician

[yapk]

Dear Andrew G.

I am sorry for my late reply.

A problem could be cleared by Windows Update.
Your support isn't necessary.

The problem is that the internet suddenly stopped.

Thank you for your email.

　　　　　　　　　　　　　　yapk

[AndrewG_Intel]

Hello yapk

Thank you for your response and for the feedback. We are glad to know that the problem was solved through a Windows® Update.

Since no more support is required, we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andrew G.

Intel Customer Support Technician