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This machine was purchased in 2012 and came with Windows 7. Since upgrading to Windows 10, RTS software no longer works.
Is there a new version of RTS that will work?
Here is a report of the system specs. I rane this before upgrading to Win 10:
System Report
System Information
OS name: Microsoft Windows 7 Home Premium
OS version: 6.1.7601 Service Pack 1 7601
System name: WS8
System manufacturer: Dell Inc.
System model: XPS 8300
Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.001 GHz
BIOS: Dell Inc., A06
Intel® Rapid Storage Technology
User interface version: 10.6.0.1002
Language: English (United States)
Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
Number of SATA ports: 5
RAID option ROM version: 10.0.0.1046
Driver version: 10.6.0.1002
ISDI version: 10.6.0.1002
Device Information
Name: Array_0000
Size: 932 GB
Available space: 0 GB
Disk data cache: Enabled
Number of volumes: 1
Volume member: Volume0
Number of disks: 2
Array disk: Z2AL45R6
Array disk: Z2AL3XA5
Name: Volume0
Status: Normal
Type: RAID 1
Size: 466 GB
Data stripe size: 64 KB
Write-back cache: Disabled
System volume: Yes
Initialized: Yes
Verification errors found: 0
Blocks with media errors: 0
Physical sector size: 512 Bytes
Logical sector size: 512 Bytes
Parent array: Array_0000
Number of disks: 2
Array disk: Z2AL45R6
Array disk: Z2AL3XA5
Disk on port 0
Port location: Internal
Status: Normal
Type: Hard disk
Usage: Array disk
Size: 466 GB
Serial number: Z2AL45R6
Model: ST3500413AS
Firmware: JC49
System disk: No
Password protected: No
Disk data cache: Enabled
Native command queuing: Yes
SATA transfer rate: 6 Gb/s
Physical sector size: 512 Bytes
Logical sector size: 512 Bytes
Disk on port 1
Port location: Internal
Status: Normal
Type: Hard disk
Usage: Array disk
Size: 466 GB
Serial number: Z2AL3XA5
Model: ST3500413AS
Firmware: JC49
System disk: No
Password protected: No
Disk data cache: Enabled
Native command queuing: Yes
SATA transfer rate: 6 Gb/s
Physical sector size: 512 Bytes
Logical sector size: 512 Bytes
Disk on port 2
Port location: Internal
Status: Normal
Type: Hard disk
Usage: Unknown
Size: 0 GB
Serial number: K8AC17G3032
Model: HL-DT-ST DVDRW/BDROM CH20N
Firmware: A201
System disk: No
Password protected: No
Disk data cache: Disabled
Native command queuing: No
SATA transfer rate: 1.5 Gb/s
Physical sector size: 0 Bytes
Logical sector size: 0 Bytes
Empty port
Port: 3
Port location: Internal
Empty port
Port: 4
Port location: External
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Joe_L: Thank you very much for joining the Intel® Rapid Storage Technology communities. We will do our best in order to provide the information you are looking for.
In regard to your inquiry, the thing is that the chipset on your PC which is the Intel® P67 is not compatible with Windows® 10, unfortunately, that is why there is not an Intel® RST version available that supports the hardware/software combination of your system.
On the link below you will be able to confirm that Dell validated this PC only for Windows® 7:
http://www.dell.com/support/home/us/en/04/product-support/product/xps-8300/drivers http://www.dell.com/support/home/us/en/04/product-support/product/xps-8300/drivers
Any further questions, please let me know.
Regards,
Alberto R
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