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Hello damien69
Thank you for posting in the Intel® community.
I would like to verify your software and hardware configuration.
Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
- Run the utility.
- Click on "Scan" to get the scanned system.
- Once the scan is complete click on "next".
- Use the "save" option, save the report to your desktop.
- To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Please provide me with the Intel® RST system report
- Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
- Click the Help icon.
- Click the System Report icon.
- Use the "save" option, save the report to your desktop.
- To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Hello damien69
I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.
Regards,
Leonardo C.
Intel Customer Support Technician
Under Contract to Intel Corporation
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