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WHeyl
Beginner
913 Views

Hi, after using RST my HDD on my laptop is gone, now i have 4 new drives without anything on it?

Hi

 

Yesterday RST did something to my laptop. My HDD is gone and now it made 4 new drives without anything on it, my hdd had 200 GB on it and now it's gone?? you need to help me, there are a lot of important things on it. I have a screenshot of the status

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3 Replies
Leonardo_C_Intel
Moderator
35 Views

Hello WHeyl Thank you for posting in the Intel Community. Bear in mind Intel® Rapid Storage Technology (Intel® RST) is not to free up disk space on the system, this software is developed to create, configure, administrate and monitor the RAID array on the system, if you have 2 HDDs according to the picture you have shared the RAID level configured is 0 that means at this point the previous data on the system has been deleted and there is no way to get it back. NOTE: Before trying anything with RAID controllers you should have a data backup. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
WHeyl
Beginner
35 Views

Hi Leonardo Thanks for your answer. But i'm very dissapointed cause i don't get why the RST just started like that, i had no problems before until RST came, now i cant use my laptop anymore, it only shows the Asus Logo and i can't get in the BIOS, very frustrating Outlook voor Android<https://aka.ms/ghei36> downloaden
Leonardo_C_Intel
Moderator
35 Views

Hello WHeyl Thank you for the information. Intel® RST would not make changes on the system to block the access to the system BIOS, at this point i would recommend contacting the Original Equipment Manufacturer (OEM) for assistance to restore the system access. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation